Privacy policy

1. Who we are

Controller: Bergasports, contact: info@bergasports.com.

2. What data

• Name, phone, email, delivery address
• Order data: products, amount, delivery status
• Technical data: IP address, browser type (logs, security)
• Aggregated analytics (with cookie consent)

3. Purposes

• Processing and delivering orders
• Communication about your order and customer service
• Improving and securing the website
• Marketing — only with consent

4. Legal basis

Performance of the contract, legal obligations, legitimate interest (security) or consent (non-essential cookies).

5. Retention

Order data: in line with tax retention (typically 7 years). Marketing data: until consent is withdrawn.

6. Recipients

Carriers, IT hosting, email providers — only where needed and under processor agreements.

7. Your rights

• Access, rectification, erasure, restriction
• Data portability (where applicable)
• Objection and withdrawal of consent
• Complaint to the Dutch Data Protection Authority

Contact us at info@bergasports.com.

8. Cookies

See also the cookie policy.